Introduction:
This Informed Consent Form is for patients utilizing ARBO's teleconsultation services. It outlines the terms and conditions under which these services are offered and ensures mutual understanding and agreement between ARBO, healthcare professionals, and patients.
1. Nature of ARBO Telemedicine Service:
1.1. ARBO provides teleconsultation services via audio, video, or other technological means (like WhatsApp, Slack, Telegram, email, etc.), ensuring integrity, security, and confidentiality.
1.2. This service includes pre-clinical support, consultations, monitoring, diagnosis, and potentially tele-propaedeutic (remote physical examination) maneuvers.
2. Consent to Telemedicine / Telehealth:
2.1. By agreeing to this form, you authorize the selected healthcare professional, affiliated with ARBO and duly registered, to conduct a remote consultation.
2.2. You acknowledge that remote consultations may not fully replace physical examinations and face-to-face interactions.
3. Risks, Benefits, and Limitations:
3.1. Benefits include access to healthcare professionals, educational resources, and convenience without the need for physical travel.
3.2. Risks include limitations in emergency care, potential technical issues, and rare cases of data security breaches.
3.3. Additional in-person consultations or emergency care may be required based on the professional's judgment.
4. Data Privacy and Confidentiality:
4.1. Your personal health information and consultation details will be stored securely, adhering to strict privacy laws and ARBO's data security protocols.
4.2. Consent to record the consultation for medical records is subject to your agreement and governed by ethical medical practices.
5. Financial Terms and Insurance:
5.1. For insured patients, necessary data will be shared with insurance providers for payment processing.
5.2. Private consultations will have pre-defined costs and payment methods agreed upon by all parties involved.
6. Patient and Professional Responsibilities:
6.1. Patients are responsible for providing accurate health information and creating a conducive environment for virtual consultations.
6.2. Healthcare professionals agree to deliver services within their scope, maintain patient confidentiality, and adhere to ethical standards.
7. Technical Requirements and Support:
7.1. Patients are responsible for ensuring they have the necessary technology for online consultations.
7.2. ARBO provides ongoing technical support and training to facilitate effective use of the telemedicine platform.
8. Consent Withdrawal and Modifications:
8.1. You have the right to withhold or withdraw consent at any time, understanding that this may affect access to teleconsultation services.
8.2. Any changes to these terms will be communicated and will require renewed consent.